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ALL Technical Support Requests should be sent via the below online form. We will endeavour to respond as soon as possible.

Alternatively you can phone our office on 0439 628 494 but please be aware that our staff answering the phone are not technical support personnel. NOTE : Your enquiry will be dealt with more efficiently if you fill in the below online form which goes direct to our support staff.

Email Contacts:
For general enquiries you can use the contact emails below, but for technical requests, the fastest way to get your problem resolved is to lodge a ticket using the below form.
Sales Department - sales@ezhostingaustralia.com
General Enquiries - enquiries@ezhostingaustralia.com
Support Center - support@ezhostinaustralia.com

Mail:
PO Box 5248, Murwillumbah
NSW, 2484 Australia

You can submit your ticket by filling out the below form:

Your Details

Name (required)

Phone Number

Email (required)

Priority
Please choose an appropriate priority number corresponding with the urgency of your request.


PLEASE NOTE:
Priority level 1 is for emergencies ONLY e.g. server down.
Mis-use of priority 1 will result in account suspension.

Category
Please choose an appropriate category corresponding to your request.

Request Details

Subject (required)
Please enter an subject relating directly to your issue.

Please enter a detailed description of the problem.
Tickets such as email doesn't work can't be dealt without asking for the affected POP3 account and password. If we don't get this information, we'll ask for it, which just adds time to your ticket resolution time.
Remember we do all our support over the internet via our helpdesk, we don't offer phone support at this time.
Please don't email staff directly for support requests, we have techs that are all web based - use our helpesk or email support@ezhostingaustralia.com which will create a ticket for you.

Your ticket:


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